Child Support Services

What's New

Thank You From All of Us!We express our sincere appreciation to our community partners and the compassionate Shasta County community for uniting in support of our 2024 Backpack Event. Through our combined efforts, we provided 660 local students with new backpacks and essential school supplies…

Opening a Case

A child support case may be opened by either parent, legal guardian, or caretaker of a child or children under 18 years of age. The Department of Child Support Services provides neutral assistance to help all parties navigate child support and court processes. There are no income or other…

Changing Your Child Support Order

As circumstances change, your support order might need to be modified (changed). Either parent may request a change to their child support order. A Child Support Professional will guide parents through the process.

Per state guidelines, child support agencies must ask the court to modify…

Our Vision:

Empowering Families. Enhancing the lives of children.

Our Mission:

Empowering families by discovering their needs, providing education, and collaborating with partners to bridge the gap to available resources for the well-being of children.

Our Core Values:

Respect: Meet people where they are with fairness, professionalism, and without judgment.

Integrity: Do what is right with honesty and impartiality.

Service: Proactively respond to the needs of our community with dedication and compassion.

Responsibility: Commitment to follow through and be accountable.

Communication: Recognize the communication needs of others. Be open and transparent in all situations.

Staff Contacts

Genevieve Richardson

Director

Email