Requesting Medical Records
As part of our commitment to transparency and client empowerment, individuals have the legal right to access their personal medical records. This right is protected under state and federal law and ensures that clients can make informed decisions regarding their health and well-being. The Shasta County Health and Human Services Agency is dedicated to facilitating timely, accurate, and secure responses to all medical records requests. Our staff follows strict confidentiality and privacy standards to safeguard sensitive information while ensuring that clients receive the documentation they are entitled to.
Behavioral Health and Social Services Medical Records Request:
- Phone: 530-225-5200
- Email: HHSAMedRecs [at] shastacounty.gov (HHSAMedRecs[at]shastacounty[dot]gov)
- Physical Address: 2640 Breslauer Way, Redding, Ca 96001
- Mailing Address: P.O. Box 496005, Redding Ca 96001
Public Health Medical Records Request
- Phone: 530-225-5591
- Email: phadmin [at] shastacounty.gov (phadmin[at]shastacounty[dot]gov)
- Physical/Mailing Address: 2650 Breslauer Way, Redding, CA 96001
Your Privacy and Security
Shasta County Health and Human Services Agency takes the privacy and security of your confidential information seriously. Learn more below about our Notice of Privacy Practices, electronic communication consent, and your right to file a complaint.