CalFresh

CalFresh, also known as SNAP, is a federal nutrition program that helps people with low or no income purchase healthy food. Benefits are issued on an Electronic Benefits Transfer (EBT) card that can be used at most grocery stores and farmers' markets.

To receive CalFresh benefits, your household income and resources must meet certain limits. The amount of CalFresh benefits your household may be eligible for is determined by income and family size.

Read the CalFresh Brochure to learn more about what CalFresh can do for your family. En Espanol .

Applying for CalFresh is easy!

You can provide an application online through BenefitsCal, or by filling out a paper application and providing it in person, by mail or by fax. Learn details on how to apply.

English

Español

Applications can be received at any the Regional Offices or by contacting the Customer Service Center for more information.

Regional office locations are open from 8 a.m. to 4:30 p.m. in:

Anderson
Burney
Downtown Redding (California Street)
Enterprise
South Redding (Breslauer Way)

The Customer Service Center (1-877-652-0731) is open from 7:45 a.m. to 4 p.m.

Having difficulty with the paperwork?

Community Health Advocates (CHAs) are available in our regional offices and can help with:

CalFresh and Medi-Cal applications
Referrals to community resources for help with utilities, housing, transportation, employment, etc.

Request an appointment with a CHA by phone or email: 530-225-5285 or cha [at] shastacounty.gov (cha[at]shastacounty[dot]gov)

Para assistencia en español llame (530) 224-4879 o (530) 335-6701.

Additional Help

Need special help?

Do you have any physical, mental or emotional conditions that make it hard for you to apply for benefits or meet program requirements? We can give extra help with a reasonable accommodation. Learn more here.

Replacement Benefits for Continuing CalFresh Households

Continuing CalFresh Households can request CalFresh Replacement Benefits when the household experiences food loss due to a general household misfortune or a disaster.

To make the request follow the below steps:

Within 10 days complete the Replacement or Disaster Supplement Affidavit (CF 303) form.
This form can be completed on BenefitsCal.com, over the phone by contacting the Customer Service Center (1-877-652-0731) or printed and mailed, faxed, or dropped off to one of our Regional Offices.
On the CF 303 provide details about the loss such as what kind of event led to the food loss, and the estimated value of lost or spoiled food.
Verification of the event is required. For many disasters or misfortunes such as power outages and fires our office is often able to verify the event through local news reports, weather reports or power outage records.

Electronic Benefit Transfer (EBT)

If you are an EBT cardholder and receive a text, call or email asking for your card number, PIN or any personal info, do NOT provide it. If you believe your benefits were stolen because of EBT card skimming or from a scam, you may be able to get the benefits replaced. Learn more.
Si usted tiene tarjeta EBT y recibe un mensaje de texto, una llamada o un correo electrónico pidiéndole su número de tarjeta, su PIN, o cualquier información personal, NO responda. Aprende más.

This material was funded by USDA's Supplemental Nutrition Assistance Program (SNAP). This institution is an equal-opportunity provider.