Visit the Housing is Key website for rental assistance, mortgage relief, eviction protections and other resources for renters, landlords and homeowners.
Call the Customer Service Center (1-877-652-0731) for CalFresh, Medi-Cal and CalWORKs needs. Find office locations here.
During the COVID-19 public health emergency (PHE), Medi-Cal beneficiaries remained enrolled in the program. If your contact information or household circumstances have changed, please update your information today by contacting your Shasta County office at: 1-877-652-0731 or online at BenefitsCal.com. This may help you keep your Medi-Cal coverage after the end of the COVID-19 public health emergency.
Living on a limited budget can sometimes mean juggling food, rent, utility and transportation expenses. We have several programs to help families put food on the table and pay for basic living expenses during tough times. You can click on each link below if you would like more information on each program:
If you would like to apply for benefits, you may:
- Apply online using BenefitsCal,
- Apply in person by visiting one of HHSA's convenient Regional Offices, or
- Call the Customer Service Center at 1-877-652-0731.
You may also speak to a worker during normal business hours by contacting the Customer Service Center. The Interactive Voice Response (IVR) system is available 24/7 and allows you to access benefit information by calling 1-877-652-0731.
Program informational packets are now available online.
Additional contact information:
Customer Service Center for CalFresh, Medi-Cal and CalWORKs:
Phone: 1-877-652-0731
Mailing address: P.O. Box 496005, Redding, CA 96049-6005
In person: HHSA offices
For the General Assistance Program, please call 530-229-8150.
If you suspect fraud against any public assistance program (CalFresh, CalWORKs, General Assistance, Medi-Cal/CMSP/Path2Health), please QSUinbox [at] co.shasta.ca.us (contact the Quality Support Unit) or call 530-225-5374.
For inquiries about benefit overpayment collections, please contact the Collections Department at 530-225-5643.
For general HHSA information, please contact us via hhsa [at] co.shasta.ca.us (email), or call 530-229-8400 or 1-800-479-8009. General HHSA information topics include: Emergency Preparedness; Alcohol, Tobacco and Other Drugs; Children's Services; Disability Resources; Mental Health; and Public Health Services.